The essential site for Business Process Work

Books and Services


There are three versions of the book available:

Paperback: ISBN 978-1-909231-00-9
Hardback: ISBN 978-1-909231-01-6
eBook: ISBN 978-1-909231-02-3

The book is: Business Process Analysis: including Architecture, Engineering, Management, and Maturity.

If you would like to purchase multiple copies of the book, please get in contact for a quote. Training or seminar sessions can include copies of the book or separate notes.


A range of services is available, varying from a full-scale project for the creation of an organization’s own modelling language, to a short seminar/workshop going over either a summary of techniques, or a particular theme.

Consulting and Projects

Bespoke metalanguage—the most effective way to understand your organization, what it deals with, and how to have an integrated view of all processes, is to create a metalanguage for your organization. The nearest alternative to a bespoke metalanguage would be to use an existing language (or subset), such as BPL (business process language), CML (competence management language), IAL (information architecture language), PSL (problem statement language), or PSL-lite where an existing language is a good match to what your organization does. The approach to this is OPR as discussed in this book.

Modelling Audit

Using an OPR approach, check if your current process modelling approaches are sufficiently comprehensive, or if there are any important gaps.

Completeness and Consistency Standards Definition

Define a set of completeness and consistency standards that can be used for two main purposes: (1) support your analysts by having a set of period checks to support the development of your own process models.

Workshops, Seminars, and Training

These can be tailored to suit your needs. Here are some example topics:

  • What is BPR?
  • Creating the business vision
  • IT Opportunities
  • Organizing and re-organizing
  • Business process improvement
  • Making BPR happen
  • Modelling business processes
  • Process context and quantification
  • Analyzing text
  • Analyzing diagrams
  • Analyzing costs
  • Performance measurement
  • OPR modelling
  • Creating metalanguages
  • Business process epistemology and ontology
  • Creating the corporate data model
  • Normalization
  • Business process architecture
  • Business process management
  • Contemporary issues in business process analysis
  • Information Architecture
  • Competence Management

It is easy to produce a program to suit your needs.